www.my-vintage-tyres.co.uk is an Internet service brought to you by Delticom Tyres Ltd., Witney, Oxfordshire.
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Customer support and service
If you require any advice or help regarding either our website or the tyres that we sell, please call us on 0808 1891233 (freephone) (Monday to Friday from 7 am to 22 pm) or you can contact us using the e-mail address listed below.
Please contact mytyres@delti.com:
- for technical problems
- for questions regarding tyre sizes or our products in general
- if you have any questions about your order
- if you have a complaint or wish to return goods
- for general information
For press information, please go to www.delti.com/press/english
Complaint procedure:
The European Commission will soon be providing a platform for online dispute resolution (ODR). The link will be posted here as soon as the platform exists.
Our postal address:
Deltilog Ltd.
6 Langdale Court
Market Square
Witney
Oxfordshire
OX28 6FG
Telephone: 00443308080759 (Monday to Friday from 7 am to 22 pm)
Bank account:
Commerzbank London Branch
Commerzbank House
PO Box 286
23 Austin Friars
London EC2P 2 JD
Account number: 20737320
Sort code: 406201
SWIFT code: COBAGB2X
VAT Registration No 768 4385 79
Directors: Sven Herschel, Kai Dopmann
Please do not return any tyres to the above address. We cannot accept tyre deliveries at this address. Please either call us or contact us by email at mytyres@delti.com. We'll arrange to have the tyres picked up from your address.
Complaints
If for any reason you are unhappy with the service we provide please contact us on 0808 1891233 (freephone) or you can e-mail us at complaints.uk@delti.com. Complaints will be acknowledged within 5 working days. On receiving your complaint, along with the acknowledgment, we'll tell you how long we expect to take to resolve your problem and will keep you informed about the progress we are making. All complaints are dealt with effectively, fairly and in complete confidence.